Understanding Temporary Hold on Your Account
If you've encountered an error message indicating that your account is on Temporary Hold, there could be a few reasons for this situation. In this article, we'll delve into the possible causes and how to address them.
Reason 1: Exceeding Message Limit in Free Tier
One common reason for your account being placed on Temporary Hold is surpassing the message limit in our free tier service. The free tier package allows for up to 50 messages per day. If you've sent more than this allotted limit, your account will temporarily be placed on hold.
To resolve this, all you need to do is wait for a period of 24 hours. After this time has elapsed, your account will automatically be released from the hold, allowing you to resume using our tool as usual.
Reason 2: Detection of Unusual Activity
Sometimes, our automated system may detect unusual or suspicious activity originating from your account. This could include behavior that resembles phishing attempts or other irregular usage patterns. In such cases, your account may be placed on Temporary Hold.
If you continue to see the error message for more than 24 hours, it indicates that our system has implemented a hard hold on your account. To have the hold lifted, you'll need to create a support ticket with our técSupport team. They will carefully evaluate your request and determine whether the hold should be removed.
Please note that the decision made by our Accounts department from the técSupport team is final, and there is no recourse to reverse or release the hold apart from subscribing to our paid services.
If you wish to have the hold on your account removed immediately, you have the option to subscribe to any of our services. Once you've subscribed, the hold will be lifted right away, allowing you to access our tool without interruption.
You can easily subscribe to our services by visiting our pricing page: https://tecr.in/pricing.
We hope this article has provided clarity on the Temporary Hold issue and the steps to resolve it. If you have any further questions or need assistance, don't hesitate to reach out to our técSupport team. We're here to help ensure a smooth and uninterrupted experience with our tool.