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⚠️ Important Information About Your Security

At técrave®, we care deeply about keeping your information safe. Our support team may request specific details to verify your identity, such as your registered email address, order ID, or the date of your last transaction. These details help us locate your account and resolve your concern quickly.

We will never ask for your credit card number, PIN, CVV, or expiry date. Our team will also never call you unexpectedly to request payment or personal details. Whenever a call is required, we’ll schedule it with you in advance.

If at any time you receive a call or message that feels suspicious, please hang up immediately and report it to our Cybersecurity Channel

We take security and compliance seriously and remain committed to protecting your data every step of the way.

- técrave® Team