Report Feature Error on Our Tool

Dear Valued Customer,

We wish to inform you of a known issue currently affecting our tool.

Error Description: After the completion of campaigns, users may experience difficulties viewing or downloading the associated reports of the campaign.

Our development team is actively working on addressing and resolving this problem. However, reintroducing this feature to our tool necessitates several security clearances from our dedicated security team. This process, although crucial for ensuring the safety and integrity of our platform, might lead to prolonged delays in restoring this feature.

In an effort to streamline our response and remedy process, we request that you refrain from creating any additional support tickets concerning this specific matter. Rest assured, we will proactively provide all users with updates on this situation as soon as we have more information.

We truly appreciate your patience and understanding during this time.

Warm regards,
técSupport Team


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